Last Updated on 3/25/2020
Are we still operating?
Yes. Although the State of Idaho has issued a stay-at-home order we are deemed an essential business because we make and sell soap so we are still producing and selling products. You can view the order here: Order to Self-Isolate for the State of Idaho.
Is our retail store open?
No. We closed our store to the public on Monday, March 16th. We are offering free shipping in the US, zero-contact, in-person pickup at our Coeur d'Alene location and courier delivery in the Spokane and Coeur d'Alene regions.
How does zero-contact, in-person pickup work?
When you place an order online, select the option for "Zero-contact Pickup at CdA Store" when you get to the shipping options during checkout. We will process your order and you will receive an email confirmation with pickup instructions.
For orders placed Monday through Thursday, your order will be ready the next day. For orders placed on Friday through Sunday, your order will be ready on Monday. Our pickup hours are 11am - 3pm, Monday through Friday. When you're ready to pick up your order, come to our back entrance, give us a call at (208) 918 - 0667, and we'll set your order on the back steps for you.
How does local delivery work?
If you are in the greater Spokane and Coeur d'Alene area, your order will be delivered via local courier. Orders are delivered within 3 days of the order date and will be delivered to your front door in a bag.
What are we doing in response to COVID-19?
All of our employees are practicing social distancing and adhering to self-isolation guidelines outside of the workplace. In our workplace we are maintaining at least 6 feet of personal distance, frequently washing our hands and frequently disinfecting all surfaces. We are ensuring that any work area has no more than 3 employees at any given time. All food consumption is done individually in designated areas and those areas are disinfected after each use.
Thank you for your support and stay healthy!Peace. Love. Soap.
The Mountain Madness Soap Co. Team